Senior Telecalling Executive
HSR Layout 5th Sector, Bangalore
6 years 2 months
Outbound SalesField SalesSalesforceSalesPerformance Marketing
Job Description:
A Customer Relations Officer is responsible for making outbound calls to
potential customers and providing them with information about our services.
They play a crucial role in generating leads, driving sales, and maintaining
customer relationships. Customer Relations Officer expected to possess
excellent communication and persuasion skills to engage customers effectively
over the phone.
Make outbound calls to potential customers and explain the features
and benefits of services.
2. Follow a script or prepared sales pitch to ensure consistency and
accuracy in presenting information.
3. Identify and qualify leads by gathering information from potential
customers.
4. Provide product information, pricing details, and answer customer
inquiries.
5. Maintain a customer database and update it with relevant information
obtained during calls.
6. Schedule appointments or meetings for sales representatives with
interested customers.
7. Fundraising
8. Achieve and exceed sales targets and quotas set by the organization.
9. Build and maintain strong customer relationships to ensure customer
satisfaction and retention.
10.Handle customer objections and resolve complaints or issues to
maintain a positive customer experience.
