Head - Sales

Role & responsibilities :

• All plans and strategies for developing and channelizing business and achieving the companys short-term and long-term sales targets.
• Formulation of the selling strategies with emphasis on segmenting and targeting the potential customer for upselling and positioning the services accordingly.
• Enhancing brand visibility through implementing promotional strategies and personal relations skills.
• Accountable to foresee the delivery of high-quality service to the clients for Maximum customer experience and delight in all the satisfaction parameters.
• Work closely with the digital marketing team to ensure the optimization of content to create and hold client interest and potential leads.
• Managing & training the teams for excellent Customer Service delivery, Sales experience, upskilling, and process re-engineering initiatives.
• Responsible for ensuring timely resolution of all executive escalations and client complaints.
• Prepares forecasts and KPI reporting for the sales contributors for use in organizational planning, financial forecasting, budget setting and strategic planning.
• Work collaboratively across teams - including Social media, digital marketing, CRM, Consult, Marketing, etc.
• Establish the inbound lead requirements needed to meet the sales objectives
• Managing the outbound calling process of leads to maximize efficiencies and Sales
• Provide full visibility into the sales pipeline at every stage of development.
• High Data and Process Orientation for working on the Lead funnels for improving conversion and Sales
• Preparing and presenting various Sales Reports and important analytics to the management.
• Driving teams' performance & helping them achieve their KPIs consistently every month.

Skill/ Experience Requirements:

• Excellent Communication Skills Oral, Written
• Excellent Presentation and Public Speaking Skills
• Process Driven
• Strong Follow-up skills
• Strong Marketing Skills
• Relationship Building Skills
• Energy and Flexibility
• Analytical skills
• Strong Prioritizing & Time Management Skills

Contact Person: Ami Soni (unitedk@uhr.com)