Sales Manager
Indiranagar, Bangalore
6 years 8 months
Outbound SalesB2B SalesCross SellingEnterprise Infrastructure Services (EIS)Leadership
Job Description:
Key Relationships External: Customers, DSTs, Team Leaders
Internal: Sales, Commercial, Marketing, Solutions, Finance, Collection, Order login, Network.
Key Result Areas: Product Line: PRI/ILL/MPLS/SIP TRUNK/MOBILE/DATA CENTER SERVICES/TOLL FREE/Cloud telephony/MS azure
New business acquisition through feet on street and customer Satisfaction
AOP delivery
Quality of funnel and Growth, account management.
Responsibilities: Enabling DSTs and customers with service support from TTL support functions
Controlling team of DSTs for performance & their attrition.
Driving the capability building plan with DSTs by ensuring timely trainings for various parameters
Driving the coverage programs like demand generation, customer focused programs, industry forum participations etc.
Ensuring DST Adherence to laid down processes & policies
Adherence to the document guidelines & policy
Facilitating issue resolutions at customer end through cross functional teams’ coordination & support teams.
Responsible for DST productivity and development
Keep Abreast with Competitive activities in the region
Segment wise product focus to drive new business
