Associate Customer Service Training
Aundh, Pune
Open for Freshers
Written CommunicationEnglish Verbal CommunicationTeamworkConflict ResolutionConflict Management
Job Description:
Position: Customer Service Represntative
Experiences: 0- 3 Years
Educational Qualifi cation: Any Graduate
Vacancy: 15
Location : Aundh, Pune
Salary : No bar for right candidate
Company Profi le : www.binated.com
Job Responsibilities
– Strong command over written English (grammatically correct written English)
– Customer Support – Assist the customer process and solve Customer queries via email or chat.
– Ensuring customer satisfaction through prompt responses and query resolution
– Coordinate with internal team for issue resolving & coordination with customer
– To ensure that tasks are completed daily and in a timely manner
– Respond to customers in tickets issues, follow-ups, etc.
Mandatory Requirements
● Should be ready to work in Night shifts and 5 days working.
● Should be ready to Work from Offi ce
Soft Skills:
● Excellent verbal and written communication skills
● Should possess prioritizing and organizing skills
● Logical and reasoning abilities to take right decisions to resolve customer’s issues.
● Result oriented who can drive towards stringent targets.
● Basic knowledge of Customer Services
● Should be punctual and responsible with work
● Should have the passion to learn and grow
